Graham Williams Feedback is received and given in many forms in all situations. In the workplace it may be formal (for example annual appraisals, customer surveys, coaching interventions, recognition and reward as a built-in aspect of incentive schemes). Or it …

“If you are not failing at something you aren’t learning anything new” When most of us were at school failure was seen as something that was negative, should be avoided and often worth punishment. And yet most learning theorists agree …

Mae West says, “I speak two languages, Body and English.” Endorsing Prof (Dr) Shalini Verma’s book Body Language: Your Success Mantra, 2nd Edition, Dr Monica Khanna, Associate Professor of Indira Institute of Management Studies, Navi Mumbai says, “Body language is …

Prof (Dr) Shalini Verma, in her book Face Express says, “Spoken Words and Facial Expressions are in a Constant Battle – One Hides as the Other Reveals”. Face Express, is also a new boarding procedure that utilizes NEC’s face recognition …